1. Introduction
Userware SARL (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit and use our website OpenSilver.net, as well as our services related to OpenSilver and https://xaml.io.
By using our services, you consent to the terms outlined in this Privacy Policy.
2. Company Information
- Full legal name: Userware SARL
- Official address: 3 rue Theophile Gautier, 92200 Neuilly sur Seine, France
- Contact email: [email protected]
3. Information We Collect
We collect personal data when you log in with your Microsoft Account in the following cases:
- To access the Downloads page on the OpenSilver.net website
- To use the AI functionality in the OpenSilver UI Designer
- On https://xaml.io, an online UI Designer with optional AI functionality
The information collected includes:
- Name
- Email address
Optional additional information you may provide when downloading OpenSilver includes but is not limited to:
- Company name
- Phone number
- Country
- Company size
Optionally and only in the case that you use the AI functionality in the OpenSilver UI Designer or at https://xaml.io, we might also collect interactions with the AI, including:
- The AI request
- The current XAML file sent with the AI request
- The AI response
On some pages, we use Google Analytics and Microsoft Clarity, two analytics tools, to analyze usage patterns on our website. These tools collect anonymized data about user interactions, such as page views, click patterns, and navigation flows.
Data collected via Google Analytics and Microsoft Clarity includes:
- Page views and navigation patterns
- Click interactions and engagement data
- Anonymized session replays (Microsoft Clarity only)
4. How We Collect Data
We collect data from the following sources:
- Sign-ins with your Microsoft Account, authorizing us to access profile information (name and email).
- Optional user-provided information when downloading OpenSilver.
- AI interactions in the UI Designer.
- On some pages, Google Analytics and Microsoft Clarity, which passively record anonymized usage data such as clicks, page visits, and session replays.
5. Purpose of Data Collection
We collect and use your data for the following purposes:
- Telemetry: To know the number of monthly active users and track the popularity of our technology. Data might also be used to improve website design, identify usability challenges, and enhance user experience.
- AI Functionality: To enforce rate limits, prevent abuse of the service, and verify the quality of the AI service.
- Communication: If you have authorized us, we may send you newsletters with updates and information about new features. You can unsubscribe at any time.
6. Data Usage
We use your data to:
- Calculate statistics and telemetry, such as the number of active users.
- Manage credits used for the AI functionality in OpenSilver and https://xaml.io.
- Verify the quality of the AI service by reviewing interactions (request, XAML file, and AI response).
- Data collected via Google Analytics and Microsoft Clarity is used to analyze and improve the usability and functionality of the website.
7. Data Sharing
When you make a request to the AI in the UI Designer, the request and the current XAML file are sent to OpenAI for processing by GPT-4o. According to the privacy policy of the OpenAI API, OpenAI does not use the data sent via the API to improve their model. No code other than the current XAML page is ever sent.
Data from Google Analytics and Microsoft Clarity is processed by Google and Microsoft, respectively, to provide insights into website usage. While this data is anonymized, Microsoft Clarity’s processing terms are governed by Google’s privacy policies and Microsoft’s privacy policies.
We do not share the data with any other third parties.
8. Data Storage
- Duration: Google Analytics data is retained for up to 14 months to analyze long-term usage trends. Microsoft Clarity data is retained for a period of 30 days up to 13 months, depending on the nature of the data and analytical requirements. Other data is retained only as long as necessary to fulfill the purposes stated in this policy. You may request the removal of your data at any time by contacting us.
- Location: Your data is stored on a private and secure cloud database, with strict access controls to ensure its protection.
9. User Rights
You have the right to:
- Access your personal data
- Rectify any incorrect or incomplete data
- Request deletion of your data
- Object to the processing of your data
- Request data portability
To exercise these rights, please contact us at [email protected].
10. Cookies and Tracking Technologies
We use cookies to:
- Maintain user sessions during login
- Collect anonymized usage data via Google Analytics and Microsoft Clarity to improve our site’s usability and performance
11. Third-Party Links
Our website contains links to third-party websites. However, these links do not share any personal information.
12. Security Measures
We implement standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
13. International Data Transfers
We currently do not have specific measures for international data transfers. Please contact us if you need more information.
14. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children under this age.
15. Policy Updates
We may update this Privacy Policy periodically. We recommend checking this page occasionally to stay informed about any changes.
16. Legal Basis for Processing
Our legal basis for processing personal data includes user consent, which is given when you log in with your Microsoft Account and accept the sharing of information.
17. Contact Information
For any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].